When a potential customer is looking for your business on Google, it's important to have as many positive reviews as possible. This will improve your ranking in search results and allow you to attract more customers. Fake reviews can cause damage to your business' reputation.
How to Remove Fake Review From Google
You should remove negative reviews on your Google My Business profile immediately if you discover them. While it may take some time for Google to assess the review, removing it as quickly as possible will have a positive impact on your overall SEO efforts.
Flagging a fake review will help you remove it. Click on the review, hover over the flag icon and then click on it. This will open a box that allows you to report the review as violating Google’s policy.
Another option is to formally report the review, which requires you to provide additional information. This could include evidence that the review is not authentic and doesn't relate to a particular service or product.
For the reviewer to be able to contact you, they will need your address, telephone number and email. You can also provide any supporting information that proves they are not a customer. You will then have to wait for Google’s review team to reply to your request and decide whether or not they want to take the review down.
How to deal with fake negative reviews on Google
It doesn’t matter whether the review was written by someone who hasn’t used your services before, or if it is a 5-star review left by a competitor. It is important to quickly and effectively respond. It may take some time for you to respond to these reviews but you must do your best to address any issues.
If the situation becomes serious, the best way to deal with fake negative reviews would be to resolve it as soon as possible. However, you may want to seek the help of a content removal firm. These companies will help you to identify and respond positively to fake reviews and remove them from Google search results.
How to Get Fake Reviews on Google
Fake reviews on your business’s Google My Business profile could be frustrating. These reviews may be written by unhappy employees, or by a competitor trying to badmouth you business.
The good news: it is simple to remove the reviews from your Google My Business account. Google is responsive to similar reports. Essentially, all you need to do is flag the review on your business's GMB profile and then follow the instructions that Google sends you.
While you may have to go through a little trouble to remove these reviews, it's worth it. It will not only improve your search ranking, but it will also increase the credibility of your company and brand. Potential customers will feel more at ease doing business with you when they search for your business online the next time they do.