Allianz Global Assistance received positive feedback from customers who used its services. The company holds an A+ rating from the Better Business Bureau. There are a few complaints. The company has received 279 complaint and solved 119 over the past three-years. This is an unusually low figure for a large business. The number of complaints has declined over the last 12 months which is good news.
Allianz Global Assistance
Allianz Global Assistance is Canada's leading provider of travel insurance. It is well-known for its reliability, and it offers coverage for all travel-related risks. The company also offers a number of packages and is a preferred provider to many North American airlines for travel insurance. Consumers have praised Allianz's prompt claims processing and customer service.
Some people don't like big companies. While Allianz is part of a large global financial firm, some prefer a small insurance company. Although some boutique firms appear to provide personalized service while others are mere shopfronts for large insurance companies, many of them do not. Their goal is to provide the illusion of a smaller firm while charging a premium for it.
Allianz Global Assistance is a well-respected company for providing excellent customer service. They have helped many people in difficult situations. The company's online chat platform makes it easy to communicate with customers and handles claims efficiently. Customers can track the status of their claim and get instant feedback.
OneTrip Premier
Allianz provides travel insurance for those who are traveling soon. Travel insurance policies from Allianz provide coverage for many situations. These plans include trip cancellation coverage and reimbursement for pre-paid flights.
You have two options when it comes to travel insurance: OneTrip Premier or the basic plan. The basic plan covers trip cancellation, delay, and medical expenses. Prime plans have higher limits and more coverage areas. Premier plans offer more coverage and double the cancellation limit. They also include OneTrip Emergency Medical.
The Prime plan offers many benefits, including trip cancellation coverage, emergency medical coverage, and transportation reimbursement. It covers pre-existing health conditions, pre-paid expenses, and reimbursement for non-refundable and pre-paid expenses. Kids aged 17 years and younger are eligible for free coverage.
Protector of Event Tickets
Event Ticket protector is a way to protect your tickets from being stolen or damaged. If you are unable or unwilling to travel to the event because of illness or injury, this service will reimburse you up to 100%. If your ticket was non-refundable, the plan covers the cost for extra travel.
To be eligible for this coverage, your original tickets must be submitted within 90 days of the event. Further, you will need proof of injury and illness. This policy provides emergency assistance for cancellations and lost luggage. There are a couple of drawbacks to the plan.
In addition to the event ticket protector, you can purchase travel insurance through Allianz Global Assistance. You can choose the best travel insurance plan for your trip abroad. You can even modify your coverage depending on your trip's itinerary.