Before making a booking for a trip, make sure to check out reviews from at least one travel agency. One Travel offers travel packages that are tailored for Polish-speaking clients. The company offers everything from airport transportation to consular and immigration consulting. They can also assist you with international package shipping and document translation. They also offer notary and apostile services.
BBB Business Profile
One Travel has a BBB Business Profile that provides information about the company's products, services, and reputation. These profiles usually last for three years. Information in the profiles could change at any point. It is not intended for use as a sales pitch. However, these profiles may be useful in evaluating companies and helping consumers make informed decisions. One Travel is a Massachusetts-based agency that specializes in travel.
Ratings
OneTravel was awarded a 4.3 overall customer satisfaction score. This rating is based upon user ratings, brand popularity, and features and services provided. The company is also rated well against similar brands and the price is reasonable. A table with ratings has been created for each of the 61 OneTravel product categories to assist you in making a more informed purchase decision. You can also compare OneTravel against the best alternatives and the 50 most popular brands in the same category.
Complaints
While quality of airline services is declining, it's hard to predict if this trend will continue. Even though air travel has improved significantly over the past decade, it is still far better than in decades. While COVID may have a positive effect on airline quality, it is not indicative that the whole industry is changing. A one-quarter complaint might be an anomaly, however.
Problems with flights are the number one reason for airline complaints. Nearly 30 percent of travelers complained of delays and cancellations. More than 3,000 flights were delayed and cancelled between Father's Day, Juneteenth, and July 19th. Many people, including Pete Buttigieg (Transport Secretary), were left without a home. Flight refunds are another common complaint. Nearly one third of travelers would like a flight refund after a delayed departure.