Trustpilot is an online reviews website that helps businesses to improve their reputations, and increase sales. It provides an insider view into the operations of companies. Get a free account now to begin gaining customer trust.
The site has become a major player within the world of review websites. It provides reviews on products and services, and has a sophisticated fraud detection system. As a result, the number of reviews a business has on the site can determine whether or not a potential customer will take a chance on them.
Trustpilot employs more than 800 people in over 40 countries. Headquartered in Copenhagen, Denmark, the company also has offices in London, Amsterdam, Melbourne and New York.
Trustpilot has one of the most unique features, namely the ability to respond and reply to reviews. If you get a negative review, you can reply quickly and make the experience for the customer as pleasant as possible. You can also track your best practices to optimize your website for greater conversions.
Review writing is a good way to improve your trust. Many consumers will only write a review if they had a bad experience. However, there are things you can do in order to gain more positive reviews.
A Trustpilot account for business is free to create. You can create an account in just minutes. After you have created your dashboard, you'll be able to see your TrustScore, rating, and most recent reviews. A list of users who have reviewed and ranked your business will also be displayed, as well as their TrustScores and category rankings.
Your account is also free so you can send invites to your customers. After they have completed the survey, they will be asked to leave reviews. Once posted, the reviews will be automatically posted. This allows you to post many reviews and can be seen by others on Trustpilot.
It is not guaranteed that you will receive positive reviews. You can win the customer back if you respond promptly to negative reviews.
If a customer has left a negative review, they can request proof of purchase or request that the review be removed. If you are able do this, the customer will be happy and more likely write a review.
Trustpilot can help you with your business. Here are some additional things to remember. You can't ask for fake reviews and you should avoid spam. It is important to monitor the feedback and review quality. To show your appreciation, you should reply to positive comments.